User Flows
Deploying Technology
As this was a niche product in the travel industry, it was important that we understood how we could use the appropriate technologies to provide real-time bookable inventory to users to meet their goals. Based on the information architecture, I worked closely with the development team to create detailed user flows by seeing what available technology we should use and how we could implement them. While we had the availability of the GDS (flights database) and hotel bed banks, we found that we would have build databases from scratch for transport and visa requirements without being able to implement API or XML data. I used these insights to develop the user flow below that details the core functionality for the B2C platform.
*Due to the proprietary nature of this product, only pre-approved examples of the work I completed have been published in this case study.
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